Testimonials

“Recently required a rush repair of our deck to avoid delay for other contractor work in process. The estimator was on site right away and arranged for a crew to perform the work quickly! The crew worked closely with our other contractors to insure the deck work was done in such a manner as to insure compatibility with the whole project!”

“Heritage Design installed a large chain link fence around a pond on our property in the fall. Honestly, I didn’t know a chain link fence could be so beautiful, we were installing it for practicality and safety but with the black fencing they used and the attention to detail they applied especially with such clean lines, it really is a thing of beauty.”

“Excellent work on the repair of the retaining wall, we are beyond pleased. Professional polite young men who worked quickly and efficiently and completed a 2-day job in 1 day! Above and beyond with the entire job! Thank you so much.”

“Bob and his fantastic crew recently finished our beautiful Trex deck with Rain Escapes. Although I’m sure this wasn’t their favourite project due to waterproofing challenges, they persevered and we are very thankful for all of their time and effort. Our new deck is BEAUTIFUL. Special thanks to Justin who kept in touch throughout the project and was always very professional.”

“The installers arrived promptly in the morning and things seemed to be timed well for them to tear the old boards off the deck and have the new boards delivered for the install. The two installers were very friendly, professional and reliable in the work they accomplished.”

“Very pleased with the quality, design, and
craftsmanship of our new railings. The delay in shipment of materials was well worth the wait!”

“Professional staff and very quick to respond. Steve brought a ton of knowledge and was willing to listen to my ideas and tweak them to make them even better!”

“We are very pleased with the way the fences and gate look and with the way the work was done. Each crew was extremely professional: tidy, efficient, and cleaned up the work area each day.”

“We are extremely thrilled with how our vision finally came to be. Your commitment to your customer’s satisfaction, and attention to detail is evident in both your company’s service and workmanship.”

“...I was a business manager for many years, and I will tell you that the young fellows that did my small project did an exemplary job for us. I want to ensure that their performance and the professional manner in which they conducted themselves is passed along to yourself and recognized by all in your office. Cheryl and I are quite pleased with the results! ”

“Thank you for getting our job done so quickly. The whole bunch of guys were really amazing. We were so glad to get this done before spring really set in & the garden blooming. Thanks for accommodating us, job well done!”

“Heritage Design just finished building our fence for us, and we love it! The finished product is just what we asked for; but moreover the crew was professional and very proud of their work. That’s what I want when I look to hire someone for any project, the fact that they have pride in their work!”

“We are thrilled with the work completed on our fence. Your team was professional and efficient and the quality of work was second to none. As we continue to do improvements on the backyard we will continue going to you.”

“I am impressed with Heritage Design’s work: both Ted’s retaining wall and our fence turned out great. And both Vicky and I are thrilled that everyone involved managed to work around our trumped vine, keeping it alive and integrating it with the new fence. The guys did a great job!”

“Thank you for your excellent work on our new deck. We are very pleased.”

“We have looked around for the best designs and cost and decided on Heritage Design. We met with Corey and he was great to work out a design for our new trailer deck. Matt and Andre completed the deck in 3 days and the results were the envy of our trailer park. We can not thank the staff and crew of Heritage enough for the beautiful new deck we can enjoy for years to come.”

“The fence looks awesome. Mike and Jayden did an amazing job. Your company is very fortunate to have them working for you as they have great work ethic all the way around. Thank you for a job well done.”

“Heritage Design knocked it out of the park! Our multilevel deck around our pool had been expanded and modified over the years and now due to age needed complete replacement...Throughout the demolition and construction phases Heritage staff were professional, courteous and helpful. The attention to small details was incredible. Minor changes were suggested by Heritage that greatly enhanced looks and functionality. Importantly once this multi week project started Heritage staff stayed on site until it was finished! We now have a showpiece in our back yard that will give us many years of enjoyment. We highly recommend Heritage Design and would certainly work with them again.”

“This is the third time that I have used Heritage Designs and they have always been excellent. The work is done on time and to my full satisfaction. In each case they submitted a design for my approval and made suggestions that were helpful.”

“We investigated local deck building companies, and kept coming back to Heritage; checked a reference in the KW area, who was very pleased with their work, so we hired them. Work was done right, as promised, very professional and friendly staff. Quality product and great employees - even our neighbours are impressed. We are thoroughly satisfied with their work and would 100% recommend Heritage Design in Baden!”

“Heritage Design provided us with a beautiful (big!) fence, that was exactly what we requested. They were the best priced of the companies we contacted, and we are very happy with the final product. They also installed approx. 200 linear feet of fence in about 3 full business days. There were a couple modifications we requested at the end and the guys were on site at 8:20am the next day to fix them!...Overall, I would recommend this company due to an efficient install of a beautiful product.”

“The workmanship was very well done. Had a couple concerns and were addressed. I would definitely recommend using this company!”

“Great design (thanks to Chris on that one). Excellent workmanship with attention to details. Professional, courteous, and friendly staff. I’ve had so many compliments from friends and neighbours, and I’ve gladly passed your name on to others. I couldn’t be more happier with the results.”

“We just recently had a fence done by Heritage Design at our home in Kitchener. They did an excellent job, very professional.”

“Had them come fix my fence, what a beautiful job. Great workers..best service ever.”

“The builders did an amazing job with our deck. Exactly like the picture I had provided....the one builder (not sure of his name) came back on Canada day (I assume his day off) in on and off again rain to finish the final details so that we could have our deck done for the party we were having that afternoon. Overall, I would definitely recommend Heritage Design, as the final product comes out flawless - just be sure to have some patience in regards to timing.”

“As a property manager of a townhouse complex where Heritage recently completed the first stage of railing replacement I have to say they did an excellent job. Such a facelift. Thanks Heritage Design. Looking forward to phase two!!”

“Wow what an excellent deck you have build for us!! We can’t wait to enjoy our backyard oasis!! We recommend using Heritage Design for the quick install, great craftmenship and attention to detail!! Your worker were very friendly and easy to deal with!! Thanks so much!!”

“We had our deck built by Heritage this summer and they did an outstanding job. They set the posts on a Thursday and started building it on the following Monday and had it completed by the end of the week. We have received so many compliments about how well it turned out. Thank you again for the great work.”

“Heritage Design delivered exactly what they promised, a beautiful 12 section deck plus an elevated straight portion complete with railings, latticework, and stairs. The crew was polite and efficient. I would recommend them to anyone without reserve!”

“I have had 4 projects done by Heritage Design and all have been excellent. I will continue to come back if/when more work needs to be done!”

“Heritage did work for my sister and brother in law and they were very happy. In addition I preferred to support a local business.”

“The level of customer service I received when getting quotes - extremely friendly and approachable.”

“From the intial phone call to the finished product everything was great. All the staff were just so willing and co-operative.”

“Overall my experience with Heritage was excellent. Justin was very helpful and took the time to make sure the work was done. The installers were on time and even stayed late to make sure the job was done even when the pool installers showed up unannounced and got in their way, One installer came back on Saturday to finish the wooden fence before he left for vacation.”

“Overall we are very satisfied withe project. We have received complements on the shed and the deck.”

“From the initial visit to our house, to the laying of the final deck board, Heritage Design was in tune with our needs and produced a beautiful deck that we will be able to use for a very long time.”

“We are very pleased with our new fence. It is always rewarding to work with professionals. Please pass on to your crew a thank you for doing a great job. We appreciate your (everyone involved) effort and good work! Thank you so much.”

“I was very happy with the project as a whole and would use Heritage Design again. I have already recommended them to friends. A company that stands behind their work is priceless. Thank you”

“Work was great, the clean up after the job was great, and final product fantastic.”

“Very happy how workers cleaned up yard and completed job without any damage to yard and gardens...will definitely call to upgrade our deck.”

“Overall experience was generally positive. Was thrilled with the start/finish dates—things were done sooner than expected! Thanks!”

“I was very satisfied with everything and was particularly happy when the building inspector pointed out what a good job Heritage had done.”

“Talked our neighbour into changing her fence to a wooden one to match ours! We are thrilled with our fence. Justin was very nice and knowledgable with constructive ideas and suggestions. The installers were friendly and very tidy. I still marvel that they sanded the boards on the top of the fence once they cut the curve. We’ve had people stop to admire the fence and ask who built it. We are happy to pass on your name. We would definitely call if we had another project. Thanks for a great job. Our yard is pet and people friendly now, just what we wanted! ”

“The service was great, the guys who built the deck were really good, I work in the service industry and know how hard it is to find good employees and the two guys who built our deck were amazing!”

“Prompt return of all calls and e-mail, competitive price, quality work, on time completion. I would recommend to anyone.”